Our Final Guest Post on ICMI.com

The Sleepless Nights of Global Operations

Our third guest post has now been published on ICMI.com - the website of the International Customer Management Institute.

This is the last in a series of 3 posts for ICMI's July focus - Global Service Delivery.  We write about the challenges that come from a global operation.  Often your international locations are nothing like your domestic operation and you have to be prepared for anything........in the middle of the night!.

Pop across to see what it is  at ICMI.com